S H I P P I N G   C H A R G E S  &  D E L I V E R Y   T I M E S 

LOCAL ORDERS

We offer free shipping within Pakistan on  orders. worth over Rs.5000. Upon placing an order, you will receive a verification call from our Customer Service to confirm order details. Once your order has been confirmed, it will be sent to our warehouse for shipment. If the item(s) in your order are out of stock in our warehouse, then we may present other available options and take your advice for the replacement product (s). Your order should be delivered within 10-14 days within Pakistan. You will be informed via phone or email in case a shipment is delayed due to any given reason. 

INTERNATIONAL ORDERS  

1.DHL (3-4 Business days) for US, Canada &  U. K, deliveries:.

Orders through DHL shall be delivered within 14-18  days, including a 3-4 day shipment lead-time.

2.Standard (12 Business days) Only for U.S. & Canada

Orders through Standard shipping  shall be delivered within 22-25  days, including a 12-day shipment lead-time.

We apply flat rates for International shipping depending on the total amount of your order. 

CUSTOM DUTIES, ETC.

Please note that all custom duties and clearance charges must be borne by the customer. 

15-Day Exchange Policy.
Fast Shipping & Delivery both Nationwide & Overseas.

RETURN & EXCHANGE

Product (s) can be exchanged from any of our regular stores within the 30 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service centre by emailing us images of defected product at aasim.pnb@gmail.com or calling us at +92 21 35884014 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product.

REFUND

We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and refunds.

ORDER CANCELLATION

You may cancel your order any time BEFORE the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the 'Return and Exchange Policy' will apply. Pinks & Blues may cancel orders for reasons that may include: The item is out of stock, pricing errors or payment not received for any reason.